Refund Policy

Thank you for your order. We hope you found what you were looking for in your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for e-Gift Card only with no expiration date or an exchange. Please see below for more information on our refund policy. 

Refunds

We happily accept returns on unworn items in their original condition (unwashed, tags attached) within 14 days of fulfillment, for an E-Gift Card. Clearance or final sale cannot be returned

We will notify you once we’ve received and inspected your return, and let you know if the refund for store credit was approved or not. If approved, you’ll be issued a store credit within 3-5 business days. If more than 10 business days have passed since we’ve approved your return, please contact us at info@trendybytala.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned (such as special orders or personalized items), and personal care goods (such as accessories products). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.